• Home
• Service Areas
• Why Choose Us?
• Pricing & Packages
• Pet Urine & Odor
• Videos
• Employment
• Articles

Please take a few moments to participate in our Carpet Cleaning Excellence consumer outlook survey.  Your name will be submitted into our contest to win a FREE carpet cleaning worth $150.00!

If you have a little extra time, feel free to poke around our website and Articles (blog) page before starting the survey.  A couple of general questions pertain to these areas, but doing so is certainly not a necessity.  You can opt out of these questions, but please fill out the questionnaire as thoroughly as possible to qualify your survey as an entry towards winning the free cleaning.

Name (**required**) 

Email (**required**) 

Zip Code (**required**)  

Phone (optional) 

I am a:      Homeowner    Renter    Business owner    Facilities or Property Manager

I currently have carpet in my (select one or both):      Home    Business

Do you have cats or dogs:  SelectCat(s)Dog(s)BothNeither

Do you or anyone in your household or business suffer from allergies?      Yes    No

What type of user are you of social media (Facebook, Twitter, Pinterest, YouTube, Instagram, etc.)?

Heavy    Moderate    Light    I do not use social media

I have used a professional carpet cleaning company in the past:      Yes    No     

The last time I had my carpet cleaned was within the last:      6 months    12-18 months     24+ months    Never    I have no carpet

When I do clean my carpet I usually:  

call and hire a professional service    do it DIY-style and rent a carpet cleaner at the store    use a home carpet cleaning machine    N/A

On a score level of 1 - 5, please rate the following categories as they relate to what's important to YOU when hiring a professional carpet cleaning service.

1 = not important to 5 = very important:

Years of Experience 

Industry Training and Certification 

Positive Online Reviews or Testimonials 

Professional Truck-Mounted Cleaning & Extraction Equipment 

Green Cleaning / Green Products 

Quality Cleaning Results 

Quick Dry Time 

Price 

Friendly Service 

Flexible Payment Options  

Referral Rewards Program  

Ability to Remove Cat and Dog Pee Stains and Smells 

100% Re-clean / Money Back Guarantee  

30 Day No Spot return (visit) guarantee 

A cleaning process that is Safe for Children and Pets 

Furniture Cleaning service  

Mattress Cleaning Service 

Tile and Grout Cleaning Service 

Weekend appointments 

Same Day appointments 

Friendly and Knowledgeable office staff 

Comprehensive package options 

No bait-and-switch upselling 

Provides independent consumer awareness info on how to safely choose a reputable and honest carpet cleaning service 

What affects your decision to call and hire a home maintenance service provider such as a carpet cleaner the most?

Things start to look dirty Available funds in budget Free time in schedule A great special or discount Guests coming over / an event

Other

Are you more or less likely to schedule a professional carpet cleaning during the colder / Winter months?

More likely    Less likely    Season doesn't matter if there is a need    Depends if there is an enticing offer or special 

Would you be interested in receiving our FREE fun and informative monthly newsletter and specials?

Already receiving      Yes, please send via Snail Mail (USPS - provide address below)     Yes, please send via Email      No thank you

What is your opinion of our website?  Check all that apply.  

Very informative   Too informative   Not informative enough    Looks great    Looks cluttered    Easy to Navigate    Hard to Navigate   Did not have a chance to review it

We have launched a new Article / Blog series on our website, what do you think of our last few articles?

Useful information    Entertaining    Engaging    Needs improvement    Did not have a chance to review

Would you like to be contacted to set up a no pressure carpet or upholstery cleaning estimate?   Yes   No 

Please enter any additional feedback or information you would like us to know in the comment box below.  We're all ears!

Thank you very much for taking the time out our survey and supporting a local, family-owned business!

Like our page on Facebook for an EXTRA entry / chance to win a FREE carpet cleaning.